Savvy and successful technology consultant with a track record in developing and delivering client solutions, leading project teams, spearheading network optimization initiatives, and evaluating and testing system performance for major telecommunications clients. Conduct raw data analysis; manage systems integration activities, and support and train customers on-site. Proven leader committed to aligning technology efforts with business development goals and leveraging emerging technologies to create superior solutions in high stress, deadline oriented environments. 

 

Professional Experience

AT&T /Cricket – Redmond, WA, Atlanta GA                                                                                      Dec 2013 – Present

Technical Solutions Architect

 

AT&T Labs is responsible for developing and testing new services, features and solutions before they are implemented in production including Domain 2.0, NFV and SDN technologies. Our initial goal was to develop in house expertise in Cisco ASR 5500 platform which served as PGW in AT&T’s network to reduce support cost. We have continued from there on to many other projects that include Virtualized EPC (Sundance), Toggle Services, Wireless Local Loop, Wi-Fi Calling, Enterprise/NEO Zone support etc. from Concept to End of Life. My role has been to understand the business requirements, provide a plan to accomplish them by bridging project management, implementation, integration and testing teams.

 

Key Responsibilities include:

·               Work with Cross Functional technology teams to understand and develop Network Design Requirements (NDR) for New Features and Services for Cricket Skyfall, NEO, Enterprise, Toggle Sundance, NDA40 and WLL projects at AT&T. (Involved in Cricket Engineering Plan, QoS QCI9, Cricket 2.0 Migration and Roaming Architecture Projects)

·               Engage with different teams to develop, execute and ensure 3GPP conformity in executing performance testing.

·               Extensive Knowledge and troubleshooting experience on  PGW, GGSN, MME , SMSC/MMSC, SGSN, PCRF, DNS, DHCP, IP protocols Packet Core Gateway, HP Quality Center

·               Proficient in Data technologies/protocols (SGSN/SGW,GGSN/PGW,MME)

·               Proficient in wireless technologies standards and protocols (3GPP, OMA, wireless spectrum, UMTS, LTE)

·               Provide Strategy and roadmap for integration, implementation, testing and operational transition.

·               Engage with multiple vendors to get support for the end to end solution (Cisco, Ericsson, Juniper etc)

·               Train and Enable Fresh Graduates on Cisco Mobility Solutions.

·               Participate in product line management (PLM) discussion for Roadmap and other development items for Virtual Mobility Solution

·               Establish and maintain a strong and trusted relationships with cross functional teams within AT&T.

 

Cisco SYSTEMS – Richardson, TX                                                                                                              Apr 2012 – Dec 2013

Network Consulting Engineer Global Mobility Practice

 

The Global Mobility Practice (GMP) Team is part of a $1B business at Cisco. Our mission is to enable Cisco's continuous success within Mobility by delivering innovative Cisco Mobility Solutions to our global mobile operator customers. The Practice Teams are focused on developing framework, design collateral and best practices for the integration of Cisco solutions for various customer deployments worldwide for GSM/UMTS/LTE. Key Responsibilities include:

 

·               Develop framework and collateral for Virtual EPC Cisco Next Generation Mobility Platform (PGW/SGW/MME/SGSN)

·               Develop Virtual EPC solution with Cisco UCS, Open Stack and VMware / KVM for AT&T, Sprint, and Telstra.

·               Engage with early deployments for ASR 5500/ Virtual EPC (Verizon, T-Mobile, Vodafone Australia, KDDI etc.) and document key learning’s that can be used in other worldwide deployments.

·               Author Solution documents for ASR 5500 that can be used by Cisco Advanced Services

·               Prepare and present Power Hours / Webinars for New Product Introductions (NPI) for Cisco.

·               Train and Enable Field Services on Cisco Mobility Solutions.

·               Validate use cases for new solution.

·               Participate in product line management (PLM) discussion for Roadmap and other development items for Virtual Mobility Solution with MITG.

·               Work with Cisco sales and Business Development – participating in pre-sales product market analysis

·               Establish and maintain a strong and trusted relationships with customers and partners

 

Cisco SYSTEMS – Redmond, WA                                                                                                                April 2011 – Feb 2012

Network Consulting Engineer

The Solutions Consultant / Solutions Manager acts and performs the Customer Solution Responsible Role for AT&T from Cisco Systems Mobility Division. Manage and Lead Cisco Systems Next Generation Messaging and Archival system for GSM/UMTS/LTE network, a third party solution from Mavenir Systems. Understand and champion Mavenir Systems portfolio and deploy on behalf of Cisco Systems for AT&T. Key Responsibilities:

·               Overall responsibility for integrity and performance of Cisco Messaging archival solution, management and escalation of risk for AT&T.

·               Understand message flows in AT&T LTE/EPC and IMS network.

·               Evaluate requirements; understand 3GPP/3GPP2 standards to confirm solution is compliant.

·               Maintain CIQs Customer Information Questionnaire for AT&T.

·               Integrate CPM, CPM-DE and SAG with existing AT&T messaging infrastructure.

·               Execute Test Cases (ATP) to verify system compatibility with UMTS/LTE access.

·               Update HP Quality Center with Test Case results

·               Participate in discussions with AT&T to understand the next generation messaging requirements\ Rich Messaging Suite (RCS)/IMS for GSM/UMTS/LTE

·               Understand AT&T’s GSM/UMTS/LTE network environment and deployment plan to provide customized solution and product recommendations.

·               Understand and champion Mavenir Systems messaging solution and deploy on behalf of Cisco Systems for AT&T

·               Develop and maintain information regarding scope of work and participate in cost estimates supporting the Next Generation messaging solution

·               Interface with Mavenir Systems Engineering team to host Customer Lab trial for AT&T for feature validation

·               Review Acceptance Test Plans and network design from Mavenir Systems Engineering

·               Hands on experience with Cisco 4948 switch and ITP. Knowledgeable on Spanning Tree protocol, HSRP, VRF, Cisco IOS, OSPF, IP routing and netscreen Firewall.

·               Participate in product line management (PLM) discussion for Roadmap and other development items with AT&T and Mavenir Systems

·               Work with Cisco sales and engineering staff as a partner – participating in pre-sales product market analysis

Huawei USA – Plano, Texas                                                                                                                   Nov 2010 – Mar 2011

Core Network Technical Sales Manager

The Core Network Technical Sales Manager ensures overall product revenue and market share in North America for Core Network Solutions for GSM/UMTS/CDMA/LTE technology, covering both pre-sales and post-sales activities. Participate in the Huawei sales process, by performing or supporting the Customer Solution Responsible role. Participate in RFP/RFI responses, presentations and commercial proposals by providing detailed product information, solution value argumentation, bill of materials and driving the tender network designs. Meet customers and guide them into purchasing Huawei products and solutions. Key Responsibilities:

·               Work with sales and engineering staff as a partner - developing pre-sales product market analysis, generating Core Network strategies/plans, and pricing.

·               Develop business plans, marketing strategy, and forecasts for core network product lines (GSM/UMTS/IMS/CDMA/LTE). 

·               Liaison with and setting of direction for product line management (PLM) for Roadmap and other development items

·               Work with customers for product introduction/presentation, RFI/RFP response, network configuration, product lab testing and field trial management for LTE/EPC/IMS/VOLTE

·               Participate in LTE/EPC/VOLTE customer trials, market introduction (FOA projects) and solutions readiness programs in the capacity of technical solutions lead.

·               Overall responsibility for integrity and performance of customer solutions, management and escalation of risk for assigned projects

·               Understand customer's network environment and deployment plan to provide customized solution and product recommendations.

·               Promote the mobile core network product line according to each customer's applications and expectations. Manage the correct brand operation of the assigned mobile core network product line.

·               Elaborate the point-to-point response of the bidding projects and participate in the network design of the bidding process.

·               Demonstrate marketing plans and sales forecasts with key customers; meet or exceed personal sales goals.

·               Establish and enrich customer relationships with their mid to high level staff.

 

ERICSSON USA – Plano, Texas                                                                                                             Sept 2008 – Nov 2010

Core Network Consultant

Spearhead delivery of Packet Switch and IP services for GSM/GPRS/UMTS/LTE across North America and provide telecommunications services and multi vendor solutions. Provide Packet Core support to all Ericsson North American customers. Engage as technical sales engineer and business peer to senior and director level members within Ericsson and its customers. Activities and experience include the following:

·               Solid Experience with building, installing, configuring and troubleshooting the Ericsson SGSN-MME 2009A/2009B/2010A/GGSN and Redback CPG-S-GW/P-GW.

·               Extensive experience with L2/L3 switching, routing and Network Management hardware including Cisco, Juniper and Redback (CPG).

·               Extensive experience designing and supporting Mobile Packet Back Bone (MPBN) with multi vendor equipment.

·               Designed LTE/EPC Core Network for Thumb Cellular including MME/CPG and IP network.

·               Designed Backbone for Charging Solution for AT&T hosted by Ericsson

·               Designed Quality of Service (QoS) for Mobile Packet Back Bone for Dave Wireless in Canada

·               Extensive experience in Wireless Network Architecture specifically Packet Core and EPC/LTE.

·               Operation experience with Ericsson RNC P7, BSC, MSC, MGW, SGSN/MME, GGSN/CPG and HSS/HLR.

·               Extensive experience with the following GSM/UMTS/LTE interfaces A, C/D, E/G/,Gr, Gb, Iu over IP , Gn, Gp,Gi, S1, S11, S6a, Gx, Gy etc.

·               Excellent knowledge of wireless technologies (GSM, GPRS, EDGE, UMTS, LTE) , 3GPP Specifications, IP ,ATM, Diameter, AAA and Radius protocols.

·               Experience with 3G and 2G protocol analyzers (Nethawk ,WireShark, Tektronix K18 NSA)

·               Experience with Pre-Sales demonstration and evaluation activities with customers specifically FEMTO solution

·               Provided Packet Core Support and Analysis to 7.2 Mbps throughput verification project for AT&T

·               Deliver RAN services for WCDMA to North America customers which included Software deployment and RNC P7 troubleshooting

·               Knowledgeable on Ericsson Prop-C methodology for Project management.

·               Knowledgeable on Ericsson More/Gordon/mus/Cats system.

·               Additional activities include working as a technical sales engineer and business peer to senior and director level members within Ericsson to provide NPI New Product Introduction to customers

·               Experience with other Packet Core Nodes GSN Support Server (GSS), DNS Server, GGSN,Radius, AAA etc.

·               Extensive experience within end to end/network level verification of telecommunication systems.

·               Flexible in relation to working with assorted and multiple job assignments.

Key Projects

·               SGSN 2010 A R8 support and architect for Iu PS Migration from ATM to IP for AT&T

·               SGSN support architect for RNC rehomes and new RNC adds for AT&T

·               IP Core and SGSN design and support for Customer Verification Center for AT&T

·               Mobile Packet Bone design for AT&T Charging Solution (MPBN)

·               QoS design for Mobile Packet Bone for Dave Wireless

·               LTE/EPC Packet Core (MME-S-GW/P-GW design for Thumb Wireless

·               Gn interface verification between Ericsson SGSN  and Cisco GGSN - - Verified 3G direct Tunnel functionality

·               IuPS verification between Ericsson SGSN2009A/MME and Cisco/Femto Solution. (IPAccess UTRAN)

·               IuCS verification between Ericsson RNC P7 and Alcatel-Lucent DMSC

·               Gr interface verification between Ericsson SGSN 2009 /MME with HP HLR - Verified 3G direct Tunnel functionality

·               MAP EG interface verification between Ericsson MSS  and Alcatel Lucent DMSC

·               Gp interface verification between Ericsson SGSN 2009A /MME and Nortel SGSN PC05

·               MAP CD interface verification between Ericsson MSS and HP HLR

·               Involved with IPHONE Multi RAB testing on Ericsson RNC

T-MOBILE USA – Bellevue, Washington                                                                                                    Feb 2008 – Aug 2008

Solutions Architect

Performance lead for T-Mobile’s Open Mobile Web Project. Sparked by Android open source OS from Google, Open Mobile Web was a T-Mobile initiative to increase data traffic by ten fold over the wireless network by providing subscribers unfettered access to internet and third party applications and capitalize from service based charging. Supervise and lead activities to define Key Performance Indicators that best describe network health index and perform capacity analysis to optimize the core network expansion. My specific duties include the following:

·               Develop and deliver a performance monitoring strategy for Open Mobile Web project for the following Service   Delivery Platforms (Ericsson Service Aware Gateway GPRS Node, Nokia Siemens DX 200/ Apertio Service Delivery Controller for UMTS and UMA, Content Adaptation and Optimization from Flash Networks (JBOSS Application Server), Storefront and Personalization Engine from Volantis Systems, Recommendation Engine from Oracle, Content Management System from Alcatel –Lucent, Third Party Gateway from Amdocs/QPASS and in house developed Bookmarks platform

·         Develop and define solution to integrate new elements to existing performance monitoring system.

·         Provide requirement analysis support to system engineering for all new Service Delivery Platforms by researching vendor documentation and current business needs.

·         Provide Open Mobile Web Network technical guidance and assistance to Management and third party vendors

·         Create specifications for Key Performance Indicators for new data services and applications that accurately provide system performance and business intelligence.

·         Give presentations to upper management to secure budget for performance management for new data service and applications for Open Mobile Web project.

·         Support market trial, system design and integration teams with performance data for Sony Ericsson Bella launch

·         Conduct market trial with new vendors providing platforms for data capture and performance improvement

·         Implement and generate reports for upper management using Nokia’s xPM report builder and SQL from Oracle database.

·         Derive and set document guidelines for daily monitoring of Service Aware GGSN and AAA Service Delivery Platform.

·         Manage monthly deliverables, parameter/translation compliance, and competitive benchmarking statistics.

·         Actively participate in new Service Delivery Platform weekly presentations

·         Proactively work with cross functional teams and vendors

 

 

ERICSSON INC. – Plano, Texas                                                                                                                 Aug 2004 – Feb 2008

Packet Core and Radio Network Consultant

Spearhead delivery of Packet Switch and IP services in GSM/GPRS/UMTS across North America and provide telecommunications services and solutions. Optimize networks and analyze raw data from GPRS/EDGE/UMTS network resources by employing tools including Tektronix K15 Protocol Analyzer and Nethawk. Evaluate impact of new GPRS-based applications on GPRS network components by conducting extensive research. Enhance business development initiatives by contributing to negotiations with equipment suppliers. Improve customer experience by providing on-site support and training around Packet Core features and assisting customers with end-to-end EDGE audits, Network Performance Improvement dimensioning, traffic modeling, and design services. Support innovations in 3G mobile systems by participating in tradeshows and manage delivery of Transport Network Designs for UMTS RAN for AT&T.

Clients: AT&T, T-Mobile, Turner Broadcasting (CNN), Google, Cincinnati Bell, Dobson Wireless, Sea Mobile

·               Delivered all Packet Switch and IP services in GSM/GPRS/UMTS area for North America

·               Utilized specialized tools (Tektronix K15 Protocol Analyzer/Nethawk) to collect and analyze raw data from GPRS/EDGE/UMTS network resources, and provide recommendations for network optimization

·               Participated in research to address the impacts of newly developed applications, which use GPRS as a transport network, on existing GPRS network components

·               Performed support and training activities for Packet Core elements at customer sites

·               Conducted End to End EDGE audits, NPI dimensioning, traffic modeling and design services for customers

·               Deliver RAN services for WCDMA to North America customers

·               Knowledgeable on Ericsson Prop-C methodology for Project management.

·               Promoted new Ericsson technologies and products by directing set-up at major industry tradeshows including CTIA, Global Comm, and Cable Tec.Supported Business Development with sales and new service leads

·               Knowledgeable on Ericsson More/Gordon/mus/Cats system.

 

 

 

Cornell University Radio Physics and Space Research – Ithaca, New York                               Jun 2004 –Aug 2004

Research Assistant

Member of a digital signal processing research team involved in measuring magnetic field in dense molecular clouds. This project is currently working with schools all across the country to bring the best of engineering to their students:

·              Wrote and debugged codes in C++ to integrate movement of satellite with a Linux machine

·              Developed test plans and created Test cases for various scenarios for the movement of the satellite/dish

·              Scheduled weekly meetings, coordinated with the faculty advisor and Project team, ensuring consistent and efficient progress on project timeline.

 

University of Texas – Austin, Texas                                                                                                           Jan 2002 – Jun 2004

Computer Lab Supervisor

·                     Supervised a staff of 6 Computer lab assistants for the Learning Resource Center at Civil Engineering Department, University of Texas at Austin, ensuring the lab functions are running smoothly and act as a liaison to the upper management.

·                     Provided technical support and assistance to the customers and trained new employees for optimal efficiency.

·                     Performed Windows 2000/XP/NT server/client set up, configuration, user account creation and transfer.

·                     Installed new software on systems, and rebuilt them on a scheduled basis

·                     Helping faculty, staff and students with various software/OS related problems and network issues

·                     Debugging problems related to student profiles on the network server to recover lost data

 

United States Postal Service – Arlington, Texas.                                                                                    Aug 2000 –Aug 2001

Student Assistant

Student Assistant at the United States Postal Service serving the University of Texas at Arlington.

·              Served as a cashier to sell postage stamps, mail letters and packages.

·              Responsible for keeping accurate inventory and maintaining existing stock and requisitions

·              Assisted customers with mailing problems and answered all USPS related questions

·              Scheduled weekly meetings for all staff members to discuss open issues.

 

 

 

Education

Master of Engineering in Electrical Engineering

Cornell University Ithaca, New York

 

Bachelors of Science in Electrical Engineering

University of Texas; Austin, Texas

 

 

Professional Development

Certification

CCIE R&S Written,

Cisco Consultant Development Training

Mobility Specialist

Ericsson Experienced Consultant Core Network Performance Improvement (GSM/GPRS)

Training

GPRS System Survey • GSM Operation Handling in GSN • GSM Configuration

WCDMA RAN Protocols and Procedures • WCDMA Radio Functionality and RAN Configuration WCDMA RAN P5, Delta • WCDMA Enhanced Uplink-HSUPA

 

Technical Skills

Primary

BGP• MPLS•IPv6 • GPRS •EDGE • UMTS • LTE/EPC • Ericsson BSC/RNC • Ericsson SGSN-MME / GGSN • HSS • Cisco ASR 5500 • Juniper • Extreme • Netscreen Firewall • Radius/AAA • DNS •DHCP • MS Office • Linux/Unix

Secondary

Nokia SG6 SGSN DX200 • IMS • UNIX • Solaris • TCP/IP • Tektronix-K15-18 • Net Hawk • TEMS • WireShark • Oracle • PL/SQL • BIND • Perl • TCL

 Tertiary

C/C++ • Java • Matlab

 

Awards & Achievements

 

Outstanding Freshman

Selected Outstanding Engineering Freshman from UTA by the Technical Club of Dallas

 

Scholarship

Recipient of the Texas Telecommunications and Engineering Consortium Scholarship

Recipient of the Honors Presidential Scholarship, Honors College UTA

Distinguished Honor Rolls

     Received Honor Roll for achieving top rank in my class